Privacy Policy

1. Introduction

HorizonCommonsDesk ("we," "our," or "us") values the privacy of our users. This Privacy Policy details how we manage, utilize, disclose, and protect your information when you visit our site horizoncommonsdesk.sbs or utilize our yacht rental services.

Your agreement to the data handling practices described in this policy is given when you make use of our services. We adhere to privacy-related legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

Personal details are collected willingly from you when you:

• Reserve a yacht rental
• Reach out to us via our website or telephone
• Sign up for our newsletter subscription
• Submit forms on our site
• Engage in our surveys or promotional events

Such details may comprise:

• Your name, and ways to contact you (email, phone, physical address)
• Billing details (secured through external service providers)
• Rental preferences and specifications
• Emergency points of contact
• Information about food preferences or health (if given)

2.2 Information Collected Automatically

Automatically gathered data can include particulars about your device and browsing behavior:

• IP address and geographical location data
• Browser type and its version
• Visited web pages and duration of visit on our website
• Sites that directed you to ours
• Details about your device (such as type and screen resolution)

2.3 Cookies and Tracking Technologies

Cookies and similar technologies are utilized to enrich your online experience. We use these to:

• Remember your settings and preferences
• Analyse our website's usage and performance metrics
• Offer tailored content
• Enhance the services we provide

Cookie settings can be managed through your internet browser or our cookie consent notification.

3. How We Utilize Your Information

Your information is employed in various ways, including:

• Service Provision: To deliver yacht rental services, handle reservations, and connect with you regarding your bookings
• Customer Assistance: To address your questions and provide support
• Transactions: To conduct payment processes and handle financial transactions
• Safety and Assurance: To maintain the security of our operations and to protect against deceptive practices
• Promotion: To send you offers and updates, subject to your permission
• Site Enhancement: To study browsing patterns and boost the functionality of our website
• Lawful Adherence: To comply with legal and regulatory obligations

4. Dissemination and Exposure of Information

We abstain from selling, exchanging, or renting your personal information to external parties. Scenarios in which we might share your details include:

4.1 Third-Party Services

Your data could be shared with trusted service providers assisting in payment processing, site hosting and upkeep, email campaigns, analytics, and client service.

4.2 Legal Mandates

Disclosure of personal information might be mandated by the law or in reply to legal processes, judicial orders, emergencies, or investigations of suspected fraudulent or illicit activities.

4.3 Business Transactions

Should a merger, acquisition, or sale of company assets occur, your personal details may be part of the assets transferred.

5. Data Protection

We use reasonable technical and organizational safeguards to secure your personal information against unauthorized access, alteration, sharing, or destruction. Measures include encryption, secure servers, access limitations, periodic evaluations, and staff instruction.

Nonetheless, no method of digital transmission or storage is entirely secure. Thus, we cannot vouch for the absolute security of your personal information.

6. Retention of Data

We retain your personal information no longer than necessary to fulfill the collected purposes or as is required by legislative requirements. Common retention durations include:

• Yacht reservations: 7 years for tax and legal reasons
• Marketing communications: until you opt-out or request deletion
• Web analytics: 26 months
• Client support: 3 years from the final communication

7. Your Rights and Preferences

You have rights including the right to access, correct, erase (subject to legal conditions), port data, withdraw from marketing communications, and control cookies. Contact us using the details provided below to exercise these rights.

8. Services of Third Parties

8.1 Google Analytics

Google Analytics is employed to ascertain how our site is used. You can decline participation through the Google Analytics Opt-out Browser Add-on.

8.2 Social Platforms

Links on our website can lead to social platforms that operate under their own privacy policies.

8.3 Payment Service Providers

Financial transactions are handled by secure, PCI DSS-compliant external processors.

9. International Transfers of Data

Your data might be transmitted and processed in different nations apart from USA. In these situations, we enforce suitable safeguards in line with pertinent privacy regulations.

10. Privacy of Minors

Our services are not intended for individuals under the age of 13, and we do not knowingly gather their personal data. If it comes to your attention that a minor has provided us with information, please reach out to us without delay.

11. Revisions to This Privacy Policy

This Privacy Policy may be updated to reflect new practices or legal demands. We will inform you by posting the revised policy, contacting registered users, or displaying an advisory on our website. Continued usage following the update's effective date equates to acceptance of the changes.

12. Contact Us

For inquiries about this Privacy Policy or our data handling methods, please contact us:

13. Adherence to Google Ads User Consent Policy

We comply with the user consent policies of Google Ads. Changes to your cookie or tracking settings can be made at any time through our cookie preferences.